Privacy Policy

Effective Date: September 2026

Play Studio & Co. (“Play,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, booking services, and other services offered by Play Studio & Co.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you create an account, book a class, purchase a package, or contact us, we may collect information such as your name, email address, phone number, and booking or purchase details.

We collect only the information reasonably necessary to provide and manage our services.

2. How We Collect Information

We collect information directly from you when you use our website, create an account, make a booking, purchase a package, or communicate with us.

Our website and booking services are powered by Wix, which securely processes and stores information submitted through its platform in accordance with its own privacy policies and security practices.

We may also receive information when you contact us directly through channels such as Instagram or at the studio.

3. How We Use Your Information

The information we collect may be used to:

Process and manage your bookings and packages
Send booking confirmations, reminders, and other service-related communications
Respond to inquiries and provide customer support
Manage payments and transactions
Maintain client and booking records
Improve our services and studio experience
Send updates or promotional communications where applicable

We use your information only for legitimate business and service-related purposes.

4. How We Share Your Information

We do not sell or rent your personal information.

We may share or provide access to your information to service providers that help us operate our website, booking system, payment processing, communications, and other business functions. These providers may process your information only as necessary to provide their services to us.

For example, Wix may process information submitted through our website and booking system.

We may also disclose information where required by law or when necessary to protect our rights, safety, or property.

5. Data Retention

We keep personal information only for as long as reasonably necessary to provide our services, maintain business and booking records, comply with legal or accounting requirements, and fulfill the purposes described in this Privacy Policy.

When information is no longer needed, we may securely delete or dispose of it in accordance with applicable requirements.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, disclosure, alteration, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we take appropriate precautions, we cannot guarantee the absolute security of your information.

7. Your Rights

Depending on applicable law, you may have rights regarding the personal information we hold about you, including the right to request access to, correction of, or deletion of your information.

You may also contact us if you have questions about how your information is collected or used.

To exercise your rights or make a privacy-related request, please contact us using the details below.

8. Cookies & Website Data

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use the site, and improve the overall website experience.

Some cookies may also be placed or managed by third-party services used on our website, such as Wix or other integrated tools.

You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

9. Changes to This Policy

Play Studio & Co. may update this Privacy Policy from time to time to reflect changes to our services, operations, or applicable requirements.

Any updated version will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, you may contact us at:

Play Studio & Co.
2nd Floor, Sunoria Plaza
McArthur Highway, Poblacion
Guiguinto, Bulacan, Philippines

Email: playstudioandcompany@gmail.com
Contact: +63 952 465 0988